If you'd like inquire about poker coaching, including using any poker software tools then please email me at stephenfburt@gmail.com or click http://24caliber.blogspot.co.nz/2014/09/coaching-introduction.html for more details.


Friday, 1 June 2012

Microsoft support is useless..

Just wanted to validate my email account so i can use msn:


Please wait for an agent to respond. You are currently '1' in the queue.
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You are now chatting with 'Mike'.
steve: Hi
Mike: Welcome to Microsoft Customer Service Chat, Steve. Kindly give me a moment to review your question. Is that okay?
steve: sure
Mike: Thank you for waiting.
Mike: May I know the exact issue?
steve: sure:)
steve: i made a new email address yesterday (steveburt@pokertsaking.com)
steve: and i wanted to use it for MSN
steve: but hwne i try to log in
steve: it says i need to recieve/follow instructions in validation email
steve: but i never recieve the email
steve: i tried my spam/junk folder etc..just not there
steve: i can send an email from that addy to confirm it is mine if u like
Mike: Thank you for the information.
Mike: May I know if it is a paid account?
steve: paid ?
steve: dont think so
steve: what do u mean
Mike: May I know if you are paying for MSN account?
steve: hmm dont think so it just came with my pc ?
steve: :)
steve: sorry im not very technical
Mike: Thank you for confirming.
steve: confirming that im not very technical?
steve: loll.
Mike: I am sorry that I did not understand your concern, could you please be specific?
steve: yea sure
steve: so i made a new email account, that i want to use as my login for Windows Live Messenger
steve: when i try to use it though, it says i will be sent a validation email with instructions on how to validate the account
steve: before I can use it as a log-in for Windows live messenger
Mike: Thank you for the information.
steve: however i do not seem to be recieveing that email
steve: basically im not recieving the validation email
Mike: For this particular issue, I request you to post your question and our support professionals will respond back to you with a resolution.
steve: ah man really
steve: all i need to do is validate my email address is real
Mike: For further assistance, I would request you to contact our Customer Services team at: 0844 800 2400. The lines are open from 8am to 6pm, Monday to Friday, excluding public holidays.
steve: i can send an email from the account to confirm its mine
steve: if you want
steve: sigh ok
Mike: Please post your question to resolve your issue.
Mike: Is there anything else I can assist you with today?
steve: well ok thanks for your help anyway :) have a nice day
Mike: Thank you for using Microsoft Customer Service Chat.  Please feel free to come back again.  We are available 7 days a week, 24 hours a day.
Chat session has been terminated by the agent.

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